Tenant Engagement
In response to feedback provided by tenants, the TD Centre has engaged the consulting services of HOK to facilitate and deliver a tenant engagement strategy through its Occupant Engagement Program™. The goal of the program is to holistically link all TD Centre and tenant sustainable initiatives.
The program is multi-pronged and was developed around the Green Council, a central element of the plan. The Green Council, made up of tenant representatives, will act as a foundational element in developing and driving the engagement program and will act as the conduit to and the representative for the larger tenant body as it relates to all green initiatives.
TD Centre has committed to delivering this as an onging program with continuous initiatives and follow-through, ensuring all tenants have constant and consistent opportunities for engagement.
Green at Work™
Cadillac Fairview has developed a comprehensive facility operation performance standard called Green at Work™ . This program targets an overall reduction of 15% in energy use from a 2008 base year, by 2014 for every CF property. Green at Work™ is based on a combination of "best in class" industry standards combined with LEED-EB and BOMA standards. Also, each property is required to achieve minimum of specified scores within 5 Operating Platforms which include Energy, Waste Management, Environmental Protection, Sustainable Procurement and Communication.
Deep Lake Water Cooling
First and faster - Cadillac Fairview is committed to making operational and infrastructure changes as innovations happen. In 2004, we became one of the first companies to convert downtown office buildings to Enwave's Deep Lake Water Cooling System. The initiative has significantly reduced energy consumption and emissions at our downtown Toronto properties. At the time, it was the largest project of its kind in the world and also the first in Canada.
Recycling
Recycling is one great way of making our planet greener. Our strategy is to generate zero waste on our properties by implementing a consistent and dedicated approach to divert and minimize waste. The TD Centre has extensive single stream, organic, battery and construction-waste recycling programs that help reduce the cost of waste removal operations. Since 1996, the Waste Diversion Rate has increased from 53 per cent to 72 per cent in 2003 and 77 per cent in 2010.
BOMA BESt Certification
BOMA BESt is one of the primary industry standards for environmental excellence for the operations of existing buildings. It is the newest evolution of BOMA Canada's Go Green and Go Green Plus programs, harmonizing them into one comprehensive environmental certification.
In 2008, all of Cadillac Fairview's major office towers and retail shopping centres across Canada achieved the Building Owners and Managers Association (BOMA) BESt green building certification.
In 2011, TD Centre achieved BOMA BESt Level 3 Certification at five of our towers: TD Bank Tower, 77 King, 100 Wellington, TD Waterhouse Tower and the Ernst & Young Tower, with certification for 95 Wellington scheduled to occur later this year.
This prestigious certification builds upon a long history of enhancements to the property with operating efficiency in mind. We achieved BOMA BESt Level 3 by meeting all of the program’s best practices in environmental management, which include reducing energy and waste consumption, improving environmental protection, encouraging sustainable procurement and building tenant awareness.
Carma
Carma is a Canadian manufacturer of energy sub-metering devices. Carma has a long history of partnering with Cadillac Fairview in recording and sub-metering the use of individual tenant electricity and other utilities. Cadillac Fairview, in partnership with Carma, has developed a simplified auditing system involving individual tenants and their energy consumption to make billing and electrical meter tracking as easy as possible for our tenants and retailers.
The audit uses electrical metering devices that are coupled with already installed tenant sub-meters. Equipment plug loads, such as photocopiers in sleep mode, computer screens and vending machines, are monitored during the audit process. Similarly, all lights that are on are identified and their electricity use is calculated. The audit process allows tenants to identify specific pieces of equipment that can be powered off and quantifies savings that can be derived if recommendations are implemented. These new audits have helped tenants reduce their total sub-metered electrical load by 10-25 per cent through using simple operational controls and encouraging behavioural changes within their organizations.